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21.5 inch touch screen payment kiosk
, self service ordering machine for restaurant
, interactive POS monitor with touch screen
21.5 Inch Interactive Self Service Payment Kiosk Automatic Touch Screen Kiosk Self Ordering Machine for Restaurant
21.5 Inch Interactive Self Service Payment Kiosk Automatic Touch Screen Kiosk Self Ordering Machine for Restaurant
21.5 Inch Interactive Self-Service Payment Kiosk is a popular solution designed to streamline the ordering process.
Product Overview and Features
This is a self-service device specifically designed for the catering industry, especially fast food restaurants, cafes, etc. Its main functions include:
Screen size: 21.5 inches, providing clear menu display and operation interface.
Interaction method: Using a touch screen (usually a capacitive screen) to achieve convenient interactive ordering.
Core functions: self-service ordering and self-service payment. Customers can directly browse menus, select products, customize orders, and complete payments on the machine.
Integrated components: typically equipped with thermal printers (for printing receipts), QR code/barcode scanners, and brackets for installing payment terminals (such as card readers, NFC payment modules).
Main benefits: Shorten customer waiting time, improve order accuracy, increase average order amount (through intelligent sales), and reduce employee ordering pressure.
Specifications
| Parameter |
Typical Specification |
Notes |
| Screen Size |
21.5 inch (Diagonal) |
Large screen size provides excellent visual effect and interaction area. |
| Resolution |
1920 x 1080 (1080P) Full HD |
Industry standard configuration for clear imaging. |
| Brightness |
250 ~ 400 cd/m² |
Ensures clarity under indoor lighting conditions. |
| Touch Type |
Projected Capacitive Touch (PCAP) |
PCAP (more sensitive, common) |
| Touch Points |
10 Points or More |
Supports complex gestures and multi-user interaction. |
| Aspect Ratio |
16:9 |
Standard widescreen ratio. |
| Operating System (OS) |
Android 11 or 13 |
Android System provides strong application compatibility and flexible customization. |
| Central Processing Unit (CPU) |
RK3566 |
Ensures smooth application performance and system stability. |
| Memory (RAM) |
2GB |
Tip: For multitasking and complex applications, it is recommended to use 4GB or higher capacity. |
| Storage |
32GB |
16GB or 32GB recommended for system and application storage. |
| Network |
RJ45 Ethernet Port (Wired) |
Essential for stable and high-speed connection. |
| Wireless |
Wi-Fi (802.11 a/b/g/n/ac) & Bluetooth (BT) |
For wireless connectivity and data transfer. |
| USB Interface |
2-4 USB 2.0/3.0 Type-A Ports |
For connecting external devices or maintenance. |
| Serial Port |
1~2 RS-232/RS-485 Ports |
For connecting traditional POS peripherals (e.g., cash drawers, PIN pads). |
| Printer |
80mm or 58mm Thermal Printer with Auto-Cutter |
Used for printing receipts, tickets, and vouchers. 80mm is mainstream. |
| Scanner |
1D/2D CMOS Image Scanning Module |
Used for scanning QR codes/barcodes on mobile screens (WeChat/Alipay/Membership codes). |
| Payment Terminal |
(Optional) Integrated EMV Contact/Contactless Card Reader, Magnetic Stripe Reader |
Key financial payment functionality; must meet security certification standards. |
| Camera |
(Optional) 3MP / 5MP Wide-Angle Camera, or 3D Structured Light Camera |
Used for facial recognition payment, member identification, or security monitoring. |
| NFC/RFID |
(Optional) Built-in NFC/RFID Reading Module |
For contactless card identification, staff cards, or membership cards. |
| Audio |
Built-in 2 x 8W Stereo Speakers |
Used for voice prompts, advertisements, or guidance information. |
| Casing Material |
Industrial-Grade Cold Rolled Steel Plate |
Sturdy and tamper-resistant. |
| Installation Method |
Floor Standing |
Can be adjusted according to the usage space. |
| Operating Temperature |
0°C ~ 40°C |
Standard indoor working environment. |
| Protection Rating |
IP54 (Front panel splash-proof/dust-proof) |
Suitable for environments like restaurants where spills may occur. |
product photos
Software and User Experience
The effectiveness of the kiosk heavily relies on the software:
User-Friendly Interface: The menu must be intuitive, with clear pictures, prices, and easy customization options (add/remove toppings, special requests).
Seamless POS Integration: It needs to connect in real-time with the restaurant's existing POS system for inventory management and order processing.
Dynamic Promotions: Ability to display limited-time offers, promotional videos, or daily specials to drive sales.
Benefits for Restaurants
Increased Average Check Size: Kiosks are highly effective at upselling and cross-selling through prompts, showing meal combos, and suggesting high-margin add-ons, which often leads to customers spending more than they would with a cashier.
Reduced Wait Times: Customers can browse menus and place orders at their own pace, reducing lines at the counter and freeing up staff.
Improved Order Accuracy: Orders are sent directly to the Kitchen Display System (KDS), eliminating miscommunication and human error during order entry.
Staff Efficiency: Allows staff to focus on food preparation, delivery, and customer service rather than order-taking.
24/7 Service: Kiosks are typically designed for continuous, 24/7 commercial use.
The main advantages of the Android system on this type of device are:
High cost-effectiveness: Compared to Windows systems, hardware costs are usually lower.
Flexible application development: Catering software suppliers can quickly develop and deploy ordering apps based on mature Android platforms.
Remote management: Many Android systems support remote system and application management through cloud platforms, making it convenient for chain stores to maintain.
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